TOP Talk

As word people, there are few joys more precious in life than those moments we can sit still and enjoy a good book for an hour or two.

Malcolm Gladwell’s book Outliers: The Story of Success, opens simply with a definition:

Belief is a powerful emotion and it’s one we all work to cultivate on a daily basis – whether we’re aware of it or not. All of us need to make believers of our key “audiences”: whether those are our customers, employees, board members, business ...

Image Credit: Multiple Choice Test, Oliver Tacke on Flickr Summer may be on its way out, but with these recent weekends of beautiful September weather, I was able to grab a few more beach days and finish up the book, Performing Under Pressure by ...

It’s Labor Day weekend and school’s about to start. Have you finished your summer reading yet? No? Well I can help you with the SparkNotes (do they still have those?) for a current industry read called Spin Sucks: Communications and Reputation ...

As I’m writing this blog post, I’m also keeping an eye on email, proofreading a document, and drinking a cup of coffee. Nah, just kidding. But for the vast majority of us in the business world, this scenario likely feels familiar. We’re challenged ...