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COVID-19 Accelerated Customer Care in Brand Communications. Let’s Not Lose It

Posted on August 14, 2020 by Marian Hughes

Topics: Thought Leadership

Unprecedented times have forced us all to think and act differently. How businesses have communicated with their stakeholders and responded to the challenges of the COVID-19 pandemic has revealed a whole new side to many brands, and in some cases, ...

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Standing Out in the Land of Giants

Posted on July 10, 2020 by Sue Parente

Topics: Thought Leadership

We all know how important branding is. A strong, recognizable brand allows you to connect with the customers and clients you already have, generate new business opportunities, and foster loyalty. But in a world full of giants (the Amazons, Apples, ...

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How Communications Has Stayed Nimble Post-COVID

Posted on June 16, 2020 by Kathy Wilson

Topics: Thought Leadership

Since much of the world came to a halt earlier this year due to COVID-19, countless aspects of our lives have changed in ways none of us could have predicted just a few months ago. From a business perspective, the pandemic forced a pause and pivot ...

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Agency Best Practices: Use DiSC to Drive Diverse Perspectives

Posted on May 14, 2020 by Kathy Wilson

Topics: Thought Leadership

Google the phrase “value of diversity in teams.” You’ll find a raft of research about organizations committed to representation across gender, race, and personality and the measurable business advantages they have as a result.  Case in point, recent ...

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Your In-House Influencer: The Social CEO

Posted on April 22, 2020 by Marian Hughes

Topics: Social FAQ, Social Media, Thought Leadership

In this age of influencers, social media celebrities, and thought leaders spreading the word on all the platforms and everywhere in between, it can be a challenge to carve out a niche for your business on social media. But the secret to rising above ...

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Brands Lending a Hand During COVID-19

Posted on March 20, 2020 by Marian Hughes

Topics: Social Media, Thought Leadership, Messaging and Positioning

For most brands, authentically building and strengthening relationships with their stakeholders through corporate social responsibility (CSR) is an ongoing practice. It’s something the modern business era can be proud of. And these CSR programs have ...

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